A catering vehicle damaged the door on Garuda Indonesia Flight GA-417 from Jakarta to Denpasar on Christmas Eve 2013, resulting in a delay of more than 3 hours during a peak holiday travel period.
A passenger booked on the subject flight complained to detik.com that the plane originally scheduled to fly at 6:05 pm was still on the ground at 9:30 pm.
Passengers also confirmed to the press that the door of the aircraft was badly damaged by the catering truck
The accident occurred on Apron D at Jakarta’s Soekarno Hatta International Airport.
Separately, a senior public relations manager for Garuda Indonesia, Ikhsan Rosan confirmed the mishap, but was unable to share details on the extent of the damage caused by the catering truck.
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