For the third time in little more than a month, an Australian behaving badly on an international flight has been blamed for flight service disruptions at Bali’s Ngurah Rai International Airport.
The latest incident involved an verbally abusive passenger flying on Jetstar JQ35 flying to Melbourne to Bali on Wednesday, May 28, 2014.
The man who aggressively abused service crew on the flight to a degree that the crew decided they were unable and unprepared to work on the return leg to Melbourne.
Unable to secure sufficient, qualified service crew to handle the return flight 267 passengers scheduled to fly to Melbourne were forced to spend an unscheduled night in Bali at the Airline’s expense.
Saying Jetstar had a zero tolerance policy toward unsafe and discourteous behavior, a spokesman said,” Our crew are trained to deal with these situations and handled the incident professionally.”
Because of the nature of the incident that traumatized the crew, the return flight from Bali to Brisbane was cancelled and passengers accommodated for one night at Jetstar’s expenses.
Due to the nature of the incident and in the interest of crew wellbeing, a return flight from Bali to Brisbane was cancelled.
All 267 passengers were provided with accommodation in Bali and have been re-accommodated on services departing today.
Meanwhile, short one service crews to meet minimum staffing requirement of eight crew members, the Boeing 787 Dreamliner flew back to Australia empty.
Details of the assault remain scant, but it is understood that the man was surrendered to immigration authorities in Bali have deported him back to Australia where it is expected he will be handed over to Australian Federal Police for possible further action.
The May 28th incident followed the diversion to Bali of a Scoot Air flight from Sydney to Singapore on May 14th when a husband and wife altercation on the flight resulted in serious injuries.
On April 25th unruly behavior by 28-year-od Australian, Matt Christopher Lockley, on a Virgin Australia flight from Brisbane to Australia put both the airline and Bali’s airport on a full security alert.
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