Bali Discovery Tours: Homepage
Bali Hotels, Bali Villas and Bali News from balidiscovery.com
Home Bali Contact Bali Practicalities Bali News Bali Services Bali Transportation Bali Sports Bali Excursions Bali Villas Bali Hotels
Home · News · Baliís Disappointing Airport
Bali Hotels, Bali Villas and Bali News from balidiscovery.com
Bali Hotels
Bali Villas
Special Deals!
Packages
MICE Handling
Bali Excursions
Culinary - Dining
Guided Tour
Bali Spas
Bali Sports
Diving
Golf
Bali Transportation
Car Rental - Selft Drive
Private Jet Charter
Bali News
Bali Services
Bali Practicalities
Bali Contact
Bali Career
Home
 
Bali Update
Subscribe to our free weekly newsletter!
 
PATA header
PATA Gold Award 2007
Bali Update
PATA Gold Award Winner 2007
 
Bali Contact
Bali Discovery Tours
Jln. By Pass Ida Bagus Mantra,
Jln. Pucuk 1 No. 70X
Denpasar, Bali
Indonesia

24h:
+62 (0)812 3819724
Tel:
+62 (0)361 464 032, +62 (0)361 471 0242

Bali Discovery

SITE PATA ASITA
Bali News

Baliís Disappointing Airport

Passengers at Bali Airport Complain of Lack of Public Transport and Coercive Luggage Porter


Bali News: Bali, Indonesia, Ngurah Rai Airport, Indonesian Consumer Protection Bureau. YLPK, Putu Armaya, taxi monopoly
Click Image to Enlarge

(6/29/2014)

The Bali Consumer Protection Bureau (YLPK-Bali) has undertaken a customer service surveys for Bali Ngurah Rai International and the Lombok International Airports.

I Putu Armaya, director of YLPK, told Metrobali.com on June 24, 2014, that the survey was undertaken over 5 days ,June 4-8, 2014. The survey involved around 300 respondents - both domestic and international air passengers.

While many gave “good” ratings to the Bali and Lombok Airports, negative comments focused on the minimum access to public transport at both airports.

Armaya pointed to other major airports in Indonesia where public transport is supplied by Damri Busses. He complained that in Bali the airport authority has failed to establish cooperation with the Provincial Government of Bali and to fully connect the airport with the Trans-Sarbagita Regional Bus Service.

Said Armaya: “We hope that the provincial government will go beyond mere rhetoric and undertake the important steps to improve service at Bali’s Ngurah Rai International Airport and make it the best airport in Indonesia.”

He went on to explain that Ngurah Rai must upgrade its services in order to meet the requirements of the Consumer Protection Laws, underlining that customers are in the end paying for services and not technology or a luxurious infrastructure.

To this end, he insists, Ngurah Rai Airport must open access to third parties to provide public transport now dominated by a monopoly operated by a local cooperative.

Passengers completing the survey at the Lombok airport also bemoaned a similar lack of public transport.

The same survey also revealed many complaints regarding aggressive luggage porters demanding from foreign tourists as much as US$10 per bag (Rp. 120,000) when, in fact the official tariff set by the airport is only Rp. 5,000 per bag.

Armaya said PT Angkasa Pura I, as the airports managers should take strong action again porters victimizing Bali visitors.

The survey at the Bali Airport was conducted in free-flowing dialog that included members of the Airport’s management.

Related Articles

Not the Right Sort of Welcome to Bali

Little Enthusiasm for Bali’s Renovated Airport

Not Impressed with Bali’s New Airport

Terminal Atrocity

Ending the Taxi Monopoly at Bali’s Airport

Self-Serving or Serving the Public?

Is Bali's Airport Taxi Operation Illegal?


© Bali Discovery Tours. Articles may be quoted and reproduced if attributed to http://www.balidiscovery.com.

       

 
Bali News by Bali Update
Subscribe to the Bali Update
Receive the latest news from Bali by email!



Our [Privacy Statement] explains how we handle the data you are providing.

 
Bali News by Bali Update
Explore the Archive of the Bali Update
Find related articles in our news archive!




or try to use Google Search :

Home · Bali Hotels · Bali Villas · Bali Excursions · Bali Sports · Bali News · Site Map · RSS

Bali News: More News
Working to Preserve and Promote Bali Arts
Bale Banjar Culture Club to Feature Peter J. Wilson and Made Sidia Ė World Renowned Producers of Balinese Stage Performances
(4/15/2018)
Does Bali Already Have a Second International Airport?
Editorial: A Practical Perspective on a Second Airport for Bali
(4/15/2018)
Shopping on Touchdown in Bali
New Duty Free Shopping Area for International Passengers Arriving in Bali
(4/15/2018)
Seeking Wider Horizons of Understanding
TEDxUbud Event Set to Stimulate Innovation and Creativity on Saturday, May 5, 2018
(4/15/2018)
Keeping the News Cycle Positive
Udayana Military Commander Calls on Media to íSelf-Censorí and Avoid Controversial Reporting in Run-Up to IMF-World Bank Meeting
(4/15/2018)
Fugitives No More
Fugitive German and Indonesian Wife Captured by State Prosecutors to Start Serving Prison Sentences Handed Down in Bali Property Scam
(4/15/2018)
Enhancing the Quality of Bali Visitors
Tourism Ministry Outlines How Bali Can Attract Higher Quality Tourist Visitors
(4/15/2018)
Roll Out the Barrels
Australian Government Assisting Bali in Conquering Mounting Trash Problem
(4/15/2018)
The Rainbow Connection
Green Peaceís Rainbow Warrior Uses Bali Visit to Fight Coal-powered Electricity, Plastic Pollution and Lend Support to ForBALIís Fight Against Reclamation of Benoa Bay
(4/15/2018)
Friday the 13th in Bali
Tourist Bus Kills One Man and Damages 6 Cars and 2 Motorcycles in Spectacular Chain-Collision Near Baliís GWK Monument
(4/15/2018)
3-Month Sticker Visas for Vehicles Visiting Bali
Bali Government Seeking to set 3-month Limit on the Amount of Time Cars Registered Outside Bali can Spend in the Province
(4/15/2018)
Shown the Door
North Bali Immigration Deports Dutch Husband and Wife for Illegally Operating Two Rental Villas
(4/15/2018)
All [News]!