Bali Discovery Tours: Homepage
Bali Hotels, Bali Villas and Bali News from balidiscovery.com
Home Bali Contact Bali Practicalities Bali News Bali Services Bali Transportation Bali Sports Bali Excursions Bali Villas Bali Hotels
Home · News · Take Me to the Hilton!
Bali Hotels, Bali Villas and Bali News from balidiscovery.com
Bali Hotels
Bali Villas
Special Deals!
Packages
MICE Handling
Bali Excursions
Culinary - Dining
Guided Tour
Bali Spas
Bali Sports
Diving
Golf
Bali Transportation
Car Rental - Selft Drive
Private Jet Charter
Bali News
Bali Services
Bali Practicalities
Bali Contact
Bali Career
Home
 
Bali Update
Subscribe to our free weekly newsletter!
 
PATA header
PATA Gold Award 2007
Bali Update
PATA Gold Award Winner 2007
 
Bali Contact
Bali Discovery Tours
Jln. By Pass Ida Bagus Mantra,
Jln. Pucuk 1 No. 70X
Denpasar, Bali
Indonesia

24h:
+62 (0)812 3819724
Tel:
+62 (0)361 464 032, +62 (0)361 471 0242

Bali Discovery

SITE PATA ASITA
Bali News

Take Me to the Hilton!

Balidiscovery.com Interviews Ian E. McKie, General Manager of the Bali Hilton, Asking His Reaction to the Most Recent Travel Warnings.


Bali News:
Click Image to Enlarge

(12/18/2004)

On Wednesday, January 15, 2004 new travel warning were issued by Australia, New Zealand and the United Kingdom addressing a heightened threat level for a terror attack in Indoneisa. [See:The Imminent Terror of the Unknown]

balidiscovery.com interviewed the General Manager of the Bali Hilton, Mr. Ian E. McKie, two days after the new warnings were issued.



balidiscovery.com: When were you first made aware of the terrorist alert?

Ian McKie: The first contact we had was from the US Embassy in Jakarta at about 2.00 p.m. on Wednesday December 15th. We subsequently received a call from the Australian Consul here in Bali about 2 hours later.

balidiscovery.com: What was the nature of the information you received?

Ian McKie: We were informed of possible terrorist activity in Indonesia targeting western interests. Likely targets were Western Hotels and Hilton hotels were mentioned as potential targets.

balidiscovery.com: Was Bali Hilton mentioned specifically?

Ian McKie: No. The information was not that specific. It simply referred to Hilton Hotels in Indonesia.

balidiscovery.com: How did you react to this information?

Ian McKie: We immediately raised the level of security awareness in our property. We contacted the local police and have received immediate and proportionate support from them in terms of manpower and logistics. In the aftermath of 9/11 and the Bali bombing, most hotels in Bali have put in place efficient security systems and procedures. Bali Hilton is no exception. Hotels in Bali are now audited and rated by the local police authorities. Our property has received the highest rating.

balidiscovery.com: How do you feel about the issuing of travel advisories in cases like this? Angry?

Ian McKie: No not angry, but slightly frustrated, perhaps. We recognize the responsibility of Governments to protect their citizens and advise them accordingly. The problem is that we don't know the exact nature of the intelligence so we do not know if the reaction to it is reasonable or exaggerated. Furthermore, Travel Advisories are issued nowadays with such frequency that "advisory fatigue" is very much in play as far as customers are concerned. Also as Alistair Downer pointed out, once the terrorists intentions are know they are more than capable of changing their plans, so while Hiltons have been specifically mentioned the threat is not limited to us alone.

balidiscovery.com: What is the mood like in the hotel?

Ian McKie: Pretty calm, to be honest. Guests are going about enjoying their holidays normally. Of course when we receive information like this we must take it seriously and react accordingly, but equally we have a responsibility to keep going and provide our guests with a proper holiday experience. One or two guests have approached us asking for more information and clarification but nobody is running for the airport.

balidiscovery.com: Have you experinced many cancellations in the two days since the warning was issued?

Ian McKie: Altogether we've had something approaching 30 cancelled bookings originating from a number of markets. We still expect to be running respectable occupancy numbers over the Christmas period and to be near-fully booked over New Years. I dare say, guests staying with us during the coming few weeks can expect to experience a special cameraderie with our staff members in appreciation for such demonstrable loyalty.

balidiscovery.com:There have been some criticisms in the media, particularly in Australia, that hotels are not informing their guests of the situation. How do you react to this?

Ian McKie: I believe that the hotels should be guided by the Embassies on this matter. If a particular Embassy wants us to pass on information or advise its citizens, then we will certainly do so. However, I do not believe we should be telling our Japanese guests, for example, that Australia has issued a travel advisory. If the Japanese Government issues an advisory then we should certainly inform their citizens of the fact.



© Bali Discovery Tours. Articles may be quoted and reproduced if attributed to http://www.balidiscovery.com.

       

 
Bali News by Bali Update
Subscribe to the Bali Update
Receive the latest news from Bali by email!



Our [Privacy Statement] explains how we handle the data you are providing.

 
Bali News by Bali Update
Explore the Archive of the Bali Update
Find related articles in our news archive!




or try to use Google Search :

Home · Bali Hotels · Bali Villas · Bali Excursions · Bali Sports · Bali News · Site Map · RSS

Bali News: More News
Have You Seen This Man?
Police in Bali Searching for American Who has Escaped Baliís Kerobokan Prison
(12/10/2017)
Dear Mr. President
PHRI-Bali Writes to President Joko Widodo Seeking Urgent Assistance to Bali Tourism
(12/10/2017)
Christmas at the Bali Safari & Marine Park
Special Offer from Bali Safari and Marine Park Through January 3, 2017 for the Domestic Market
(12/11/2017)
Your Better Not Shout! You Better Not Cry!
Bali Collection Holds Santa Fun Run at Nusa Dua Sunday, December 17, 2017
(12/10/2017)
Mate, What Volcano?
Garuda Indonesia Says Demand for Bali as a Holiday Destination ex Australia Remains Strong Despite Mt. Agungís Recent Volcanic Activity
(12/10/2017)
Keep Calm. Itís Only a Volcano
Editorial: Bali and the World Needs a New Way of Thinking About Volcanoes
(12/12/2017)
Painted Men and Boys
Young Men from Tegallalang, Bali Paint their Bodies to Ward Off Both Personal and Public Demons in Ngerebeg Procession
(12/10/2017)
Fake News on a Local Level
PHRI Karangasem Chairman Claims of Closed Hotels Strongly Refuted and Rejected by Alila and Amankila Hotels
(12/10/2017)
Counting the Damages
Officials Calculate the Cost of Tourism Losses from 2.5-day Closure of Baliís Airport
(12/10/2017)
No More Traffic Jams in Ubud
A Very Quiet Ubud Awaits the Return of Tourists
(12/10/2017)
Let there Be Light!
ITDC Hosts Nusa Dua Light Festival December 5-24, 2017
(12/10/2017)
The Road Less Traveled
Bali Toll Road Traffic Volume Down 25% Due to Lower Visitor Totals
(12/10/2017)
All [News]!