The December 26, 2004, on-line edition of Korea Times reports that Korean travelers are becoming increasingly dissatisfied with substandard services received in conjunction with budget travel packages sold for Southeast Asia.
The report cited how participants on low-priced packages were often forced to purchase expensive additional tours not stipulated in the original tour contract or compelled to patronize certain stores and restaurants offering high commissions to tour operator. Singapore, Cambodia, Thailand, the Philippines and Indonesia were specifically cited in the Korean Time story, stating that Indonesia, however, received the lowest number of complaints with only 20% of Korean budget travelers citing poor service.
The newspaper report urged caution to Korean travelers purchasing travel packages at extremely low prices suggesting close scrutiny of tavel contracts before purchasing a cheap travel package.
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