At Bali's Sheraton Laguna Nusa Dua even the youngest guests deserve five-star treatment. The luxury property in Bali’s Nusa Dua Complex has introduced new amenities and services geared especially for children under the age of 12. Heading the program is the resort's new "Director of Fun," a role filled by a mascot squirrel named Mr. Tupai (Indonesia for "Mr. Squirrel") - fashioned after the many squirrels that frequent the hotel's grounds.
Kid Glove Treatment
The "kid glove" treatment begins upon reservation, when accompanying children's names are included in the booking. Rooms for children are pre-blocked and special needs or requests are delivered to the room prior to guest arrival. Upon arrival, children are greeted by name by the Bellmen. During in-room registration, each child is assisted to complete his or her own registration card after which they receive a special gift packaged in a backpack. The gift pack includes a personalized welcome card, a coloring book and crayons, a program of children's activities and an easy-to-follow cartoon map of the Resort. Parents are also provided with a special welcome letter outlining services available for their children.
Children's activities on tap daily from the Resort's Recreation Department include arts and crafts, kite flying, sand sculpting, treasure hunts and, the highlight of the week - baking cookies with the Chef. Kids can splash in the Kiddy Lagoon Pool, shallow enough for safety and full of spouting fountains. The calm waters off the resort's pristine beach are also suitable for swimming and safe for supervised children. When it’s time to dine, kids receive their very own cartoon menu full of puzzles and activities for amusement while awaiting their special meal selection.
Additionally, family rooms are stocked with kid-size bathrobes, hypoallergenic bath and shampoo amenities, step stool, and if appropriate, crib, bottle warmer, high chair, booster seat and potty seat. Also available upon request are kid’s insect repellent, sun protection cream, after sun lotion, disposable diapers, wipes and cream.
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