Bali's Sheraton Laguna Nusa Dua recently earned "2004 Best in Class" honors in the Star Voice Starwood Engagement Index, a world-wide benchmarking effort to measure work environment and job satisfaction among the Company's staff.
A 'Top 25%' score was achieved by the Bali property in the 2004 survey of Starwood Hotels & Resorts worldwide. The Human Resources Development program measures employee satisfaction, confidentially seeking individual associates views on their working environment within their individual hotels. Achieving such a high score is considered to offer definite proof that that Sheraton Laguna Nusa Dua employees are happy in their jobs and work environment. As an added bonus, the Bali resort also received the highest Guest Satisfaction Index Scores, demonstrating the highest level of guest satisfaction.
"This is a wonderful accomplishment and something which you and your team should be truly proud," said Starwood Hotels & Resorts Chief Executive Officer Steve Heyer in a letter of recognition to Stephen Ford, Vice President - Area Managing Director PT Starwood Hotels & Resorts Indonesia & Managing Director of the Sheraton Laguna. "Hard work and dedication to your associates has translated to an engaged workforce, which we know makes Starwood a better place to work and a better place for our guest to stay," Heyer added.
"Maintaining happy staff generates happy guests," Ford concurred.
Sheraton Laguna Nusa Dua is currently completing a US$6 million facelift to its meeting facilities and rooms. Due for completion in October 2005, the Ballroom capacity will double to 720 square meters. Complete renovations of all of the resort's 270 rooms and suites will be completed by June 2006. Indoor and outdoor furnishings, soft furnishings and décor will be completely replaced with more contemporary, muted tones, in keeping with the traditional Balinese atmosphere.
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