Bali Discovery Tours: Homepage
Bali Hotels, Bali Villas and Bali News from balidiscovery.com
Home Bali Contact Bali Practicalities Bali News Bali Services Bali Transportation Bali Sports Bali Excursions Bali Villas Bali Hotels
Home · News · Plane Delayed, You Get Paid
Bali Hotels, Bali Villas and Bali News from balidiscovery.com
Bali Hotels
Bali Villas
Special Deals!
Packages
MICE Handling
Bali Excursions
Culinary - Dining
Guided Tour
Bali Spas
Bali Sports
Diving
Golf
Bali Transportation
Car Rental - Selft Drive
Private Jet Charter
Bali News
Bali Services
Bali Practicalities
Bali Contact
Bali Career
Home
 
Bali Update
Subscribe to our free weekly newsletter!
 
PATA header
PATA Gold Award 2007
Bali Update
PATA Gold Award Winner 2007
 
Bali Contact
Bali Discovery Tours
Komplek Pertokoan
Sanur Raya No. 27
Jl. By Pass Ngurah Rai,
Sanur, Bali, Indonesia

Tel:
++62 361 286 283

Fax:
++62 361 286 284

U.S.A. Fax:(toll free)
1-800-506-8633

U.K. Fax:
++44-20-7000-1235

Australian Fax:
++61-2-94750419

24h:
++62 812 3819724

Bali Discovery

SITE PATA ASITA
Bali News

Plane Delayed, You Get Paid

Indonesia Moves Towards Compensating Passengers on Delayed Flights.


Bali News:
Click Image to Enlarge

(2/23/2008)

Slowly but surely, Indonesia is moving towards a system in which passengers flying on Indonesian aircraft will be paid compensation whenever their flights are delayed due to operational inefficiencies.

This was made evident recently when a passenger on Wings Air, David Tobing, successfully won a legal action in connection with a delayed flight he experienced in August 2007. In a symbolic but landmark case, the Jakarta Courts ordered PT Lion Mentari Airlines - the owners of Lion Air and Wings Air, to pay Tobing Rp. 718,500 (US$78) because of a delayed flight.

As reported by Bisnis Indonesia, David, who was holding a round-trip ticket on Wing Airs from Jakarta to Surabaya, encountered a 90 minute delay in his flight. Frustrated, Tobing bought a new ticket on Garuda and sought a refund of his unused Wings Air ticket, a request that was refused by the Airline. Undeterred, Tobing sought satisfaction in the Jakarta courts where the judge rejected the Airline's standard "no refund" clause.

The Court's decision reflects a wider desire by the Government to provide more protection to consumers flying on Indonesian airlines. To this end, the Department of Transportation is now rewriting regulations that will provide differing levels of compensation to passengers, depending on how late their departure varies from the official schedule.

Airlines will be exempt from paying compensation if delays are caused by "external" factors. such a weather or air traffic control issues. If, however, the delay is caused by "internal" factors deemed to be within the airline's control then compensation must be paid.

Indonesia's Minister of Transportation is known to strongly support a compensation scheme within his program of improving safety and security for Indonesian air travelers.

The exact date for the introduction of the new compensation rules is yet to be announced.


© Bali Discovery Tours. Articles may be quoted and reproduced if attributed to http://www.balidiscovery.com.

       

 
 
Bali News by Bali Update
Subscribe to the Bali Update
Receive the latest news from Bali by email!



Our [Privacy Statement] explains how we handle the data you are providing.

 
Bali News by Bali Update
Explore the Archive of the Bali Update
Find related articles in our news archive!




or try to use Google Search :

Home · Bali Hotels · Bali Villas · Bali Excursions · Bali Sports · Bali News · Site Map · RSS

Bali News: More News
Dietzsch to Enrich Dining in Westin Nusa Dua
German Alex Dietzsch to Head Food and Beverage at The Westin Resort Nusa Dua
(1/25/2015)
Higher Level of Consumer Protection Needed
Indonesia Consumer Protection Foundation Says Strong Sanctions Needed for Errant Airlines
(1/25/2015)
Revolusi Mental: Drivers Licenses in Bali
Revolusi Mental: A Small Change in Driver License Rules Would Make a Big Difference in the Daily Life of Many Bali Visitors
(1/25/2015)
Paris Comes to Bali
Paris Hilton Tweets her Arrival Details to Bali
(1/25/2015)
2014: The Year that Was
Bali by the Numbers: Bali Ends 2014 with Record High 3.76 million Foreign Visitors
(1/25/2015)
The Sky Knows No Limit
Employees Accuse Sky Garden in Kuta of Tax Manipulation
(1/25/2015)
Best if Not Shot in Bali
Bali Governor Says He Prefers Execution of Bali Nine Members be Done Outside of Bali
(1/25/2015)
Seeking 20 Million Tourist Visitors
Government Must Keep its Promise to Increase Tourism Promotional Budget to US$100 million
(1/24/2015)
Home Alone
87-year-old German Woman Margaretta Falkenberg Dies at Villa in Tabanan, Bali
(1/24/2015)
Keeping Landings Happy
Surabaya Emergency Runway Repairs Cause Flight Diversions to Bali
(1/24/2015)
Bali to Regulate Hotel Tariffs
Governor Proposes Price Regulation of Bali Hotels to End Room Rate War
(1/24/2015)
English as the Key to Success
Bali Governor Wants All Senior Provincial Employees to be English Proficient.
(1/24/2015)
All [News]!