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A Code of Ethics for Handling Chinese Tourists?

Tourism Leaders in Bali See Need for Standards in Handling Mainland Visitors.


Bali News: A Code of Ethics for Handling Chinese Tourists?
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(3/2/2002)

Two of Bali's local tourism leaders have suggested the time is right for the establishment of a Council on Tourism Ethics for handling the Chinese market in order to counter a growing concern for how that market is being handled in Bali.

Speaking to the Bali daily newspaper, Bali Post, Ray Suryawidjaya the Vice-Chairman of the Bali Branch of the Indonesian Hotel & Restaurant Association (PHRI) and I Gusti Bagus Yudhara, MBA Chairman of the Bali Chapter of the Association of Indonesian Tour Agents (ASITA), both called for the establishment of a professional ethics council to handle complaints resulting from the "auctioning" of Chinese visitors among tour guides operating in Bali. According to Suryawidjaya, the Council would have to be empowered to monitor tour fees and charges.

Meanwhile, discussions in Jakarta for a similar ethics council on a national level are said to be well-advanced in order to limit unhealthy competition and negative practice in the pursuit of the rapidly expanding Chinese market.

Mainland Chinese tourists visiting Bali and handled under a closed monopolistic system of agents with special appointments from the Government, who often fall victim to "zero-based-pricing" schemes in which guides actually purchase visiting Chinese tourists from appointed agents, regaining both their investment and making substantial profits through the subsequent unscrupulous handling of tours, shoppings and attractions tours.


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