Close
Bali Discovery Tours: Homepage
Bali Hotels, Bali Villas and Bali News from balidiscovery.com
Home Bali Contact Bali Practicalities Bali News Bali Services Bali Transportation Bali Sports Bali Excursions Bali Villas Bali Hotels
Home · News · More Training Needed by Indonesia's Tourism Industry
Bali Hotels, Bali Villas and Bali News from balidiscovery.com
Bali Hotels
Bali Villas
Special Deals!
Packages
MICE Handling
Bali Excursions
Culinary - Dining
Guided Tour
Bali Spas
Bali Sports
Diving
Golf
Bali Transportation
Car Rental - Selft Drive
Private Jet Charter
Bali News
Bali Services
Bali Practicalities
Bali Contact
Bali Career
Home
 
Bali Update
Subscribe to our free weekly newsletter!
 
PATA header
PATA Gold Award 2007
Bali Update
PATA Gold Award Winner 2007
 
Bali Contact
Bali Discovery Tours
Komplek Pertokoan
Sanur Raya No. 27
Jl. By Pass Ngurah Rai,
Sanur, Bali, Indonesia

Tel:
++62 361 286 283

Fax:
++62 361 286 284

U.S.A. Fax:(toll free)
1-800-506-8633

U.K. Fax:
++44-20-7000-1235

Australian Fax:
++61-2-94750419

24h:
++62 812 3819724

Bali Discovery

SITE PATA ASITA
Bali News

More Training Needed by Indonesia's Tourism Industry

Tourism Ministry Official Calls for Greater Involvement in Training by Indonesia's Tourism Associations.


Bali News: More Training Needed by Indonesia's Tourism Industry
Click Image to Enlarge

(1/11/2010)

The Head of the Manpower Development department at the Ministry of Culture and Tourism, Putu Laksaguna, thinks Indonesia's tourism associations are not doing everything that they can to enhance the competency of tourism workers, still depending on the government to provide training and education.

Quoted by bisnis.com. Laksaguna said: "For the hotel and restaurant sectors, for example, 2% of the money collected from service charge should be used for training. But, in reality, the association entrusted to provide training from the Ministry of Culture and Tourism is limited to doing programs such as 'training for the trainers' courses for 30 people at a time in a single tourism destination."

He continued, saying that if the tourism associations do not become more proactive in enhancing the quality of training programs the workers in the provincial areas of Indonesia will suffer the consequences. Eventually, Putu contends, the facilities of the hotels will outstrip the quality of the workers. Because of this, training for hotel and restaurant front liners is critical.

In 2008 the Ministry of Culture and Tourism commenced "Service Excellence Training" in order to increase understanding and performance and equip trainers with a strong work ethic.

The most recent "training of the trainers" programs were undertaken at tourism schools (STPs) in Bandung, Bali and the Academy of Tourism in Medan, each course followed by 20 teachers. Those conducting this training are experts drawn from tourism practitioners, academics and officials from the National Education Department.

The material covered in the training include opening service, basics of quality, managing perception, communication arts, service standards, service breakdown and recovery, high impact presentation skills, role playing and creating an action plan.

Putu warned that the training provided by the government cannot instantly create perfect employees. Because of this, additional training commitment is needed from tourism associations and provincial governments, particularly in key tourism destinations.

The national tourism official charged with manpower development said another factor impeding the development of labor resources are policies tied to the new-found regional autonomy. In many regions the appointment of the head of the local tourism service are individuals without any basic understanding of tourism.

Throughout the course of 2010 the Department of Culture and Tourism will seek to prepare candidates for tourism positions abroad.


© Bali Discovery Tours. Articles may be quoted and reproduced if attributed to http://www.balidiscovery.com.


 
UBUD WRITERS & READERS FESTIVAL
 
Bali News by Bali Update
Subscribe to the Bali Update
Receive the latest news from Bali by email!



Our [Privacy Statement] explains how we handle the data you are providing.

 
Bali News by Bali Update
Explore the Archive of the Bali Update
Find related articles in our news archive!




or try to use Google Search :

Home · Bali Hotels · Bali Villas · Bali Excursions · Bali Sports · Bali News · Site Map · RSS

Bali News: More News
Bolllywood is Calling!
Indian Consul General to Bali Invites Indian Film Industry to Shoot Film Projects in Bali
(8/27/2014)
Tourists Who Shop ‘Till They Drop
Indonesia Needs More Great Sales and Events to Expand Tourist Travel
(8/27/2014)
Major Bali Condotel Deal Signed for Jimbaran
121-Room and 121-Suite Springhill Condotel at Green Jimbaran to be Managed by Australian Mantra Hotels Group
(8/27/2014)
GWK Reopens
Demonstrators Reopen Access Road to Garuda Wisnu Kencana Park in Bali
(8/26/2014)
Join a Table of Chefs
Bali Culinary Professionals Monthly Gathering August 30, 2014 at Basilico Prama Sanur Beach Restaurant.
(8/25/2014)
Roadblock Ahead
Angry Local Residents Close Access Road to Garuda Wisnu Kencana Park in Bali
(8/24/2014)
Chefs Who Play Golf
Bali Culinary Golf Tournament January 18-20, 2014
(8/24/2014)
Coming Bubble for Condotels in Bali?
Bali to Soon Have 13,000 Condotel Units
(8/24/2014)
Better Safe than Sorry
Bali Hotels Warned to Obtain Security Management Certification
(8/25/2014)
Winning Combination
Joko Widodo & Jusuf Kalla Declared Winners of Presidential-Vice Presidential Race by Indonesian Constitutional Court
(8/24/2014)
Presidential Summit
President SBY and President-elect to Hold First Confab in Bali August 27-28, 2014
(8/24/2014)
Lost and Presumed Dead
2 Presumed Lost as Search Abandoned for Survivors of Komodo Cruise Boat Sinking Near Sangeang Island
(8/25/2014)
All [News]!
 
Tourism and Transport Tourism Agents