Close
Bali Discovery Tours: Homepage
Bali Hotels, Bali Villas and Bali News from balidiscovery.com
Home Bali Contact Bali Practicalities Bali News Bali Services Bali Transportation Bali Sports Bali Excursions Bali Villas Bali Hotels
Home · News · Robert Lagerwey Farewells Bali
Bali Hotels, Bali Villas and Bali News from balidiscovery.com
Bali Hotels
Bali Villas
Special Deals!
Packages
MICE Handling
Bali Excursions
Culinary - Dining
Guided Tour
Bali Spas
Bali Sports
Diving
Golf
Bali Transportation
Car Rental - Selft Drive
Private Jet Charter
Bali News
Bali Services
Bali Practicalities
Bali Contact
Bali Career
Home
 
Bali Update
Subscribe to our free weekly newsletter!
 
PATA header
PATA Gold Award 2007
Bali Update
PATA Gold Award Winner 2007
 
Bali Contact
Bali Discovery Tours
Komplek Pertokoan
Sanur Raya No. 27
Jl. By Pass Ngurah Rai,
Sanur, Bali, Indonesia

Tel:
++62 361 286 283

Fax:
++62 361 286 284

U.S.A. Fax:(toll free)
1-800-506-8633

U.K. Fax:
++44-20-7000-1235

Australian Fax:
++61-2-94750419

24h:
++62 812 3819724

Bali Discovery

SITE PATA ASITA
Bali News

Robert Lagerwey Farewells Bali

Interview: Reflections of the Hard Working Manager of Bulgari Resort Bali as He Moves on to New Assignment in Singapore.


Bali News: Robert Lagerwey Farewells Bali
Click Image to Enlarge

(1/30/2010)

Veteran Dutch hotelier Robert Lagerwey has accepted a new position in Singapore's luxury hotel sector after five years in Bali opening the Bulgari Resort Bali. A distinguished hotelier who has worked in a wide range of hospitality roles in Bali, Singapore, South Korea, the U.S.A and the U.K., Robert played an activist role in Bali tourism serving as both the Vice-Chairman and Chairman of the Bali Hotel Association (BHA).

He paused from a hectic schedule of packing to speak briefly with John "Jack" Daniels of www.balidiscovery.com.

The Interview: Robert Lagerwey

Balidiscovery.com: At what point of development did you join the Bulgari Resort Team?

Lagerwey" I joined the Bulgari Team from day one and was part of the construction and conceptual phase of the project.

Basically, we had a dream which came to fruition beyond our expectations. It was not an easy ride, of course. Once you put a big brand on your front door, expectations are set. We learned a lot and applied this everyday, humbly so. In Bali there are so many great hotels and we are proud to have earned a spot within this group.

Balidiscovery.com: 5 years in Bali and at the resort - what's the legacy you'd like to remembered for at that property?

Lagerwey: Legacy is a big word...I would like to be remembered as "Bapak Robert" who was there for the team. Without them no success would have been achieved. They made it happen and I am eternally grateful how they embraced my family on this journey.

Balidiscovery.com: Any parting suggestions or comments for those in charge of Bali's tourism product?

Lagerwey: Yes. As discussions have been taking place on forming an overriding Tourism Board/authority where all stakeholders are part, cohesive incremental efforts can improve how we market our destination.

It still is hard to see destinations such as Singapore - "Uniquely Singapore"; Malaysia - "Truly Asia" ; India - "Incredible India" being marketed and positioned in such a way that they can take some of our business. Bali has something to offer for every budget and taste and has so much more to offer than any of the mentioned destinations. There is still work to do, but having said that, there are many of us that are doing a lot to make a change. It just needs to be streamlined more as we are leaving money on the table.

One area where Bali could become the example to the world is in going greener and becoming more sustainable. Shortages in water and electricity will not disappear. We have to change our ways.

Balidiscovery.com: Has the changing world economy altered the way Bali must do business in the future?

Lagerwey: We have to be mindful that we continue to provide the best value proposition in Asia. With costs creeping up year on year for imported products, electricity, water etc we are in danger to lose our pole position.

I think in general Bali Hoteliers have been very nimble in how they do business and adapt to changing times easily. The Bali Hotel Association, with your help, has tried to unite stakeholders more so instead of under-cutting each other, more teamwork yielded some incremental results, such as the "Bali Bonus Nights Promotion."

There is still a lot of work to be done.

Balidiscovery.com: What are the medium and long term prospects for the luxury hotel sector?

Lagerwey: Medium prospects are still fairly good, but we have to be mindful that there is a saturation of the top tier luxury hotels. This means an over-supply which has to be managed carefully for any future expansions on the island. Also, the infrastructure in Bali can only support a certain amount of tourists and we have to keep this in mind. The plans and work on the Airport are a major step forward and we certainly do applaud the government for moving this forward.

I see more opportunity in the mid segment of the luxury hotel sector, where guests have a wow for a rate that compares favorably to anywhere in the world. Perhaps with limited services as there are plenty of free standing Spas and Restaurants, so more focused on the room product itself only. As you asked before, the world economy and dynamics have changed, and the value for money proposition will remain the single most important factor to grow our businesses.

With China coming online now, and the increased tourism arrivals from other emerging markets puts pressure on the average length of stay and average spend per guest in Bali. We have to tailor our products further to ensure we serve these customers better but also sell in a way where they will choose to take a longer vacation in Bali - combining their stay in various properties - rather than one. Help them discover what Bali has to offer.

Balidiscovery.com: What will you miss most about Bali?

Lagerwey: The inspiring environment and beautiful people that truly make a difference. Bali really brings the best out of you and this is really not something you will find anywhere else in the world. It is a magical place.


© Bali Discovery Tours. Articles may be quoted and reproduced if attributed to http://www.balidiscovery.com.


 
Bali News by Bali Update
Subscribe to the Bali Update
Receive the latest news from Bali by email!



Our [Privacy Statement] explains how we handle the data you are providing.

 
Bali News by Bali Update
Explore the Archive of the Bali Update
Find related articles in our news archive!




or try to use Google Search :

Home · Bali Hotels · Bali Villas · Bali Excursions · Bali Sports · Bali News · Site Map · RSS

Bali News: More News
And the Winner Is . . . .
Joko Widodo and Jusuf Kalla Declared Winners of Presidential and Vice-Presidential Race. Prabowo Subianto Takes Legal Steps to Challenge Election Results.
(7/25/2014)
If this is Tuesday, it Must be Bali!
Design Expert Explores Ways to Enforce Rules Mandating Balinese Style Architecture and Finishes in all Building Projects
(7/25/2014)
Endless Summer
Australian Man Found Dead in Kuta Hotel Room
(7/25/2014)
Red Glare on Baliís East Coast
Fire Destroys One Villa at Amankila
(7/25/2014)
When High Season Becomes Shoulder Season
Hotels and Villas in Bali Claim Occupancies for July-August 2014 are Down by as much as 15%
(7/25/2014)
Holding Meetings in Bali to Steal Funds
Foreign Affair Official Sentenced to Prison for Corruption of International Meeting Funds dedicated to Bali
(7/25/2014)
Cooking in the Middle Kingdom
St. Regis Kayuputi Culinary Team Represented Indonesia at Bocuse díOr Asia Pacific in Shanghai
(7/25/2014)
Pausing for a 'Cuppa' Before Take-Off
Government Does Surprise Drug Screening of Domestic Pilots at Bali Airport
(7/25/2014)
Have You Been to Bali, Too??
Bali by the Numbers: Bali on Pat to Welcome 3.75 million Foreign Visitors in 2014
(7/25/2014)
A 15-year Impasse
French Drug Courier Gets 15 Year Prison Sentence in Bali
(7/25/2014)
Rising Costs Dent Garudaís Finances
Garuda Loses US$211 million in First Half of 2014
(7/25/2014)
Mellow is the Night in Ubud
Jazz musician Deborah Carter set to perform at Uma by COMO in Ubud on August 10, 2014
(7/25/2014)
All [News]!
 
Tourism and Transport Tourism Agents