Loyalty, hard work, and unwavering dedication to customer satisfaction brought its own reward to Mr. I Wayan Yudiantara, a restaurant captain at Bali's Le Meridien Nirwana Golf & Spa.
Named the Resort's Employee of the Year, Captain Yudiantara joined 90 other Le Meridien representing 144 properties world-wide on a four-day all expense paid trip to London, which departed on April, 8, 2002.
The Employee of the Year Adventure included accommodation at London's Le Méridien Grosvenor House, an evening at the theatre attending the blockbuster musical "The Lion King", a bird's-eye view of the City from atop British Airway's London Eye", and a visit to the Tower of London to see the Crown Jewels. The trip culminated with a gala dinner at the Café Royal on April 11, where awards were personally presented by Le Méridien's Chief Executive Jürgen Bartels and his executive team.Jürgen Bartels stated, "At Le Méridien, our people are our most important asset, and our best
employees must continuously be rewarded for what they do. The Employee of the Year program not only rewards these associates with an experience abroad, but also gives each of them - as well as those of us at our London headquarters - a realization of the true cultural diversity of our company. It is a breathtaking experience."
"In his 4 years at Le Meridien Nirwana Golf & Spa Resort Bali, Yudi has exemplified Le Méridien's service values every day," said Mark Griffiths, General Manager of the Resort. "Thanks to his ability to speak Bahasa Indonesia, English, Spanish & Italian, Yudi always gains the attention of our international clientele. By always being extremely courteous, outgoing, and by anticipating guests needs, he is a champion in receiving good comments from clients on outstanding service delivered," added Griffiths. "Yudi will always go out of his way to ensure complete guest satisfaction, whether in his our department or in other area of the hotel. Yudi continues to demonstrate a commitment to the hotel and to our guests, positively impacting their experience whenever, and however, possible."
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