Close
Bali Discovery Tours: Homepage
Bali Hotels, Bali Villas and Bali News from balidiscovery.com
Home Bali Contact Bali Practicalities Bali News Bali Services Bali Transportation Bali Sports Bali Excursions Bali Villas Bali Hotels
Home · News · The Compensations of Air Travel
Bali Hotels, Bali Villas and Bali News from balidiscovery.com
Bali Hotels
Bali Villas
Special Deals!
Packages
MICE Handling
Bali Excursions
Culinary - Dining
Guided Tour
Bali Spas
Bali Sports
Diving
Golf
Bali Transportation
Car Rental - Selft Drive
Private Jet Charter
Bali News
Bali Services
Bali Practicalities
Bali Contact
Bali Career
Home
 
Bali Update
Subscribe to our free weekly newsletter!
 
PATA header
PATA Gold Award 2007
Bali Update
PATA Gold Award Winner 2007
 
Bali Contact
Bali Discovery Tours
Komplek Pertokoan
Sanur Raya No. 27
Jl. By Pass Ngurah Rai,
Sanur, Bali, Indonesia

Tel:
++62 361 286 283

Fax:
++62 361 286 284

U.S.A. Fax:(toll free)
1-800-506-8633

U.K. Fax:
++44-20-7000-1235

Australian Fax:
++61-2-94750419

24h:
++62 812 3819724

Bali Discovery

SITE PATA ASITA
Bali News

The Compensations of Air Travel

Indonesian Air Travelers Entitled to Range of Compensations from Air Carriers Starting from Mid-November 2011.


Bali News: The Compensations of Air Travel
Click Image to Enlarge

(10/9/2011)

By mid-November 2011, the Indonesian government will implement a new law to protect the interest of the consumer flying in Indonesia.

Under the terms of the Ministry of Transportation Law No. 77 of 2011:

  • When a plane is more than four hours late  each passenger must be paid Rp. 300,000 (US$33.50) in cash compensation.
  • Passengers are entitled to a 50% discount from the ticket price paid when an airline offers an alternate destination close to, but not the same as, their original intended destination.
  • Passengers diverted to alternate flight due to an airline delay cannot be asked to pay any additional charges this change incurs.
  • Lost baggage must be compensated at Rp. 200,000 (US$22.25) per kilogram to a maximum amount of Rp. 4 million (US$444)
  • Lost cargo must be compensated at a rate of Rp. 100,000 (US$11) per kilogram and cargo that has been damaged while in the airline’s hands must be compensated at Rp. 50,000 (US$5.55) per kilogram.
  • When an alternate flight is not offered and passengers are compelled to wait for the next flight, the airline must provide food and beverage refreshment, accommodation and ground transportation.
  • If a flight is cancelled, the airline is required to refund 100% of the original fare paid.
  • When passengers loses their lives while flying commercially in Indonesia, compensation in the amount of Rp. 1.25 billion (US$139,000) must be paid by the airline. An elaborated schedule of compensation is also in place for various levels of injury suffered by the flying public is in place.
Airlines are exempted from compensating passengers when flights are cancelled or delayed because of weather conditions or for technical problems outside the airline's control. Technical problems beyond the airline’s control would include the closure of an airport, airport disruption and delays caused by long lines of airplanes waiting for landing or take-off permission.


© Bali Discovery Tours. Articles may be quoted and reproduced if attributed to http://www.balidiscovery.com.


 
 
Bali News by Bali Update
Subscribe to the Bali Update
Receive the latest news from Bali by email!



Our [Privacy Statement] explains how we handle the data you are providing.

 
Bali News by Bali Update
Explore the Archive of the Bali Update
Find related articles in our news archive!




or try to use Google Search :

Home · Bali Hotels · Bali Villas · Bali Excursions · Bali Sports · Bali News · Site Map · RSS

Bali News: More News
Law, What Law?
Provincial Lawmakers Zoning Laws in South Bali are Almost Completely Ignored
(10/31/2014)
Drowning Worker
Two Migrant Worker Drown Off Sanur
(10/31/2014)
Lost at Sea
German Tourism Missing After Snorkeling at Nusa Dua
(10/31/2014)
Tourism Problems Come in Fours
Indonesian Tourism Promotion Board and New Tourism Minister Identify Crucial Problems Preventing Tourism Growth
(10/31/2014)
When You Gotta Go, You Gotta Go
27-Year Old Australian Man Standing Trial in April 2014 Hijacking Scare on a Bali-Bound Virgin Australia Flight
(10/31/2014)
Now, Let us Pray
Religious Affair Minister Lukman Hakim Saifuddin Proposes Legislation to End Religious Persecution in Indonesia
(10/31/2014)
Bali's Man at the Presidential Palace
A.A. Gede Ngurah Puspayoga is Sole Balinese Named to Joko Widodo's Presidential Cabinet
(10/31/2014)
Vox Populi in Bali
Province of Bali Introduces Monthly Open Forum to Allow Citizens to Voice Criticism and Recommendations to Provincial Officials
(10/31/2014)
Conned by Condotels?
Marketer and Developer of Swiss-Belhotel Bali Condotel Project in Bali Being Sued by Unhappy Purchasers
(10/31/2014)
When Governments Fail to Act
Bankruptcy of Kintamani Restaurants Blamed on Bad Governance
(10/31/2014)
Arief Yahya Named Indonesia's Minister of Tourism
President Joko Widodo Picks Telkom CEO to be Indonesia's Tourism Czar
(10/31/2014)
Christmas Holiday Start for AirAsia X Bali-Melbourne Service
Indonesia AirAsia X to Start Flights Five Times Each Week Bali-Melbourne on December 26, 2014
(10/31/2014)
All [News]!