Close
Bali Discovery Tours: Homepage
Bali Hotels, Bali Villas and Bali News from balidiscovery.com
Home Bali Contact Bali Practicalities Bali News Bali Services Bali Transportation Bali Sports Bali Excursions Bali Villas Bali Hotels
Home · News · Protecting Baliís Consumers
Bali Hotels, Bali Villas and Bali News from balidiscovery.com
Bali Hotels
Bali Villas
Special Deals!
Packages
MICE Handling
Bali Excursions
Culinary - Dining
Guided Tour
Bali Spas
Bali Sports
Diving
Golf
Bali Transportation
Car Rental - Selft Drive
Private Jet Charter
Bali News
Bali Services
Bali Practicalities
Bali Contact
Bali Career
Home
 
Bali Update
Subscribe to our free weekly newsletter!
 
PATA header
PATA Gold Award 2007
Bali Update
PATA Gold Award Winner 2007
 
Bali Contact
Bali Discovery Tours
Komplek Pertokoan
Sanur Raya No. 27
Jl. By Pass Ngurah Rai,
Sanur, Bali, Indonesia

Tel:
++62 361 286 283

Fax:
++62 361 286 284

U.S.A. Fax:(toll free)
1-800-506-8633

U.K. Fax:
++44-20-7000-1235

Australian Fax:
++61-2-94750419

24h:
++62 812 3819724

Bali Discovery

SITE PATA ASITA
Bali News

Protecting Baliís Consumers

Bali Consumer Protect Bureau Calls for Additional Offices in all Bali Regencies


Bali News: Protecting Baliís Consumers
Click Image to Enlarge

(1/4/2013)

Bisnis Bali reports that complaints regarding the telecommunication sector were those most often registered by Bali consumers in 2012 via the local branch of the Consumer Protection Bureau (YLKP).

Many of these complaints dealt with fraud cases using SMS seeking prepaid pulses were among those reported to YLPK-Bali.

The Director of the YLPK-Bali, I Putu Armaya, told the press that in 2012 said his office handled a total of 273 formal complaints.

Telecommunication cases constituted 61 (22.35%) of all complaints. Public complaints were also received regarding poor service provided by PT Telkom, PDAM (The Water Board) and PLN (The Electrical Power Board) totaling 57 cases (20.88%); on-line shopping 35 cases (12.82%); insurance services 27 cases (9.89%); credit cards 22 cases (8.05%); services provided by the police for licensing and vehicle registration 20 cases (7.32%); educational services 18 cases (6.59%); transportation services 15 cases (5.49%); banking services 10 cases (3.66%) and 8 cases (2.93%) regarding hospital services.

Armaya said many of the consumer complaints were successfully resolved without litigation, through mediation provided by YLPK between the consumer and service provider. He said the best approach is for companies to cover and replace any losses suffered by the consumer.

Armaya said he regretted the lack on Consumer Protection Courts in Bali, with only one court established in Denpasar, but with more needed in each regency of the province. In terms of priority, a consumer court is most urgently needed in Badung regency where most of Bali’s tourism businesses are located.


© Bali Discovery Tours. Articles may be quoted and reproduced if attributed to http://www.balidiscovery.com.


 
 
Bali News by Bali Update
Subscribe to the Bali Update
Receive the latest news from Bali by email!



Our [Privacy Statement] explains how we handle the data you are providing.

 
Bali News by Bali Update
Explore the Archive of the Bali Update
Find related articles in our news archive!




or try to use Google Search :

Home · Bali Hotels · Bali Villas · Bali Excursions · Bali Sports · Bali News · Site Map · RSS

Bali News: More News
Heinz's 100 Varieties of Indonesian Cuisine
Bookshelf: A New Approach to Indonesian Cooking by Heinz von Holzen
(10/20/2014)
We Get More Mail!
Folly has its Price. Spirited Comments of Disaffection Continue to Flow in About Baliís Newly Renovated Airport
(10/20/2014)
Who Owns Baliís Heritage
Legality of Badung Regency Funding of Taman Ayun Questioned by Badung Legislator
(10/19/2014)
The Gods Must be Irritated
French Climber Evacuated From Upper Slopes of Mount Agung
(10/20/2014)
Sauvetage en Mer
Bali Lifesavers Show Their Skills at International Surf Rescue Games in France
(10/19/2014)
Chefs Al Fresco in Sanur Bali
Bali Culinary Professionals to Meet at Swiss-Belresort Watu Jimbar on Saturday, October 25, 2014
(10/19/2014)
World Travel Agents to Meet in Bali
United Federation of Travel Agents to Meet in Bali November 16-19, 2014
(10/19/2014)
Travel May be Ebolaís Biggest Victim
Editorial: In the Unfolding Ebola Epidemic Crisis the Most Deadly Symptom May be Fear
(10/20/2014)
Human Charity Ė On the House
ĎTogether as Oneí Fun Run Raises More than US$9.000 to Improve Housing for the Poor in Bali
(10/19/2014)
Passing Gas
Denpasar, Bali Mayor Joins Chorus Urging Port of Benoa Not be Used for LNG Depot
(10/19/2014)
Ignoring the Protests
Tirta Wahana Bali International to Go Ahead with Benoa Bay Reclamation Project
(10/19/2014)
Ease of Access
Indonesia Fails to Enforce Rules on Handicapped Access
(10/18/2014)
All [News]!