Close
Bali Discovery Tours: Homepage
Bali Hotels, Bali Villas and Bali News from balidiscovery.com
Home Bali Contact Bali Practicalities Bali News Bali Services Bali Transportation Bali Sports Bali Excursions Bali Villas Bali Hotels
Home · News · Linguistically – Bali’s a Step Ahead
Bali Hotels, Bali Villas and Bali News from balidiscovery.com
Bali Hotels
Bali Villas
Special Deals!
Packages
MICE Handling
Bali Excursions
Culinary - Dining
Guided Tour
Bali Spas
Bali Sports
Diving
Golf
Bali Transportation
Car Rental - Selft Drive
Private Jet Charter
Bali News
Bali Services
Bali Practicalities
Bali Contact
Bali Career
Home
 
Bali Update
Subscribe to our free weekly newsletter!
 
PATA header
PATA Gold Award 2007
Bali Update
PATA Gold Award Winner 2007
 
Bali Contact
Bali Discovery Tours
Komplek Pertokoan
Sanur Raya No. 27
Jl. By Pass Ngurah Rai,
Sanur, Bali, Indonesia

Tel:
++62 361 286 283

Fax:
++62 361 286 284

U.S.A. Fax:(toll free)
1-800-506-8633

U.K. Fax:
++44-20-7000-1235

Australian Fax:
++61-2-94750419

24h:
++62 812 3819724

Bali Discovery

SITE PATA ASITA
Bali News

Linguistically – Bali’s a Step Ahead

Bali Hotel Association Introduces Revolutionary Online Language Learning Program to Improve Guest Services


Bali News: Linguistically – Bali’s a Step Ahead
Click Image to Enlarge

(5/11/2013)

The Bali Hotels Association (BHA), a professional grouping of star-rated hotels in Bali representing more than 100 hotels containing more than 15,000 hotel room and employing some 30,000 employees, have engaged the services of Qooco © - a mobile-learning technology company to provide pioneering on-line language learning programs for hotel workers.

Initially, Qooco’s © online language program will be focused on improving the English and Mandarin language skills of hotel employees.

The training move is being undertaken by participating BHA members due to the rapid growth in Chinese arrivals to Bali. In 2010, Chinese tourist coming from the People’s Republic of China represented the second largest group of foreign visitors to the Island after Australia.

An online learning system easy accessible to all hotel staff, the Qooco © systems presents simulations of real life scenarios encountered by service staff allowing users to learn the vocabulary and dialogue necessary to handle specific situations in areas of food and beverage, kitchen, security, spa, housekeeping and front desk services.

Qooco’s state-of-the-art speech and analytics technologies instantly analyses and graphically illustrates the accuracy of tone and pronunciation, allowing for immediate feedback and live tuition. All lessons, conducted entirely online, are scored and tracked using data so that progress can be monitored over time – a particularly useful tool for management to identify problem areas and easily map the results of the program.

“At Qooco we believe in the potential that technology has to transform the way organizations train staff,” said David Topolewski, CEO at Qooco. “Mobile learning, also known as m-learning, offers cost effective training solutions with lessons that can be accessed anytime, anywhere, and still provide immediate feedback. Language can only be mastered through frequent practice and Qooco’s ease of access and fun and engaging teaching methods will give staff and employees results that are measurable and effective.”

The Bali Hotels Association investment in language learning means that staffs are now able to communicate with guests in a more attentive and engaging way, positively enhancing the service experience.

“As an international destination, language is the first barrier that local talent has to overcome to deliver first-class service. It is also a skill that benefits from on-going practice and practical application. The BHA works with Qooco because it provides an easy and upgradable system that allows continuous learning at a personalized pace for every staff member and hotel.” said Alessandro Migliore, Chairman of the BHA.

The learning initiative between Qooco and BHA anticipates that several thousand users will benefit from the program this year. 

Shown on Balidiscovery.com is Alexssandro Migliore, chairman of the Bali Hotels Associaiton.


© Bali Discovery Tours. Articles may be quoted and reproduced if attributed to http://www.balidiscovery.com.


 
 
Bali News by Bali Update
Subscribe to the Bali Update
Receive the latest news from Bali by email!



Our [Privacy Statement] explains how we handle the data you are providing.

 
Bali News by Bali Update
Explore the Archive of the Bali Update
Find related articles in our news archive!




or try to use Google Search :

Home · Bali Hotels · Bali Villas · Bali Excursions · Bali Sports · Bali News · Site Map · RSS

Bali News: More News
Murder at Bali Emerald Villas in Sanur, Bali
Long-Time Bali Resident Bob Ellis Murdered in What Police Believe was Murder-for-Hire Scheme Orchestrated by His Wife, Noor Ellis
(10/24/2014)
Fighting Malaria in Bali
Denpasar Health Officials Undertake Educative Steps and Fogging to Prevent Upswing in Dengue Fever Cases
(10/24/2014)
November Fuel Price Hike Increasingly Certain
Kompas.com Reports Premium Fuel Prices to Increase 46% on November 1, 2104
(10/24/2014)
Harmony Inside
A Solo exhibition by I Made Wiradana, "Harmony Inside" November 20 - December 18, 2014 at Ganesha Gallery – Four Seasons Resort Jimbaran
(10/24/2014)
Living in an Age of Contagion
Bali Isolates Patient Suspected of Contracting MERS-CoV
(10/24/2014)
Denpasar to Dili Daily
Garuda Starts Daily Flights between Bali and Timor Leste
(10/24/2014)
Picking Fave – orites
Archipelago International Opens 5th Favehotel in Bali
(10/24/2014)
Bali and Beyond: Reading on Borneo
Bookshelf: 'Looking for Borneo' – Insights into the Endless Beauty of the World’s Third Largest Island
(10/24/2014)
Adolescent Desires
Australian Philip Robert Grandfield Deported to Australia After Six Years in Prison on Pedophilia Conviction
(10/24/2014)
Change Has Gotta Come
Putting Bali’s Illegal Moneychangers Out of Business
(10/24/2014)
It’s Beginning to Look a Lotte Like Christmas
BIWA Christmas Bazaar at Lottte Mart Saturday, November 16, 2014
(10/24/2014)
Heinz's 100 Varieties of Indonesian Cuisine
Bookshelf: A New Approach to Indonesian Cooking by Heinz von Holzen
(10/20/2014)
All [News]!