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Bali's Trans-Sarbargita Bus System Unable to Find Vendor to Provide E-ticketing Service

(2/8/2014) Efforts to introduce on on-line e-ticket system for Bali's Trans-Sarbagita Bus System must remain a distant dream following the failure of the provincial government of Bali to find a single vendor who could meet minimum qualifications needed to submit a bid.

Ketut Artika, head of the Provincial Transportation and Communication Office (Kadishubkominfo), confirmed that his office had failed for the second time to introduce e-ticketing on the province's bus system.

The provincial budget for 2013 allocated Rp. 1.3 billion (US$104,000) for the e-ticketing system, but had been unable to find a qualified service provider. Three companies have expressed an interest in providing the e-ticketing system, but after review by Kadishubkominfo were determined unqualified to provide the service to the province.

Unable to find a suitable company and due to time pressures, plans to provide e-ticketing on the Trans-Sarbagita Bus System have been abandoned for the second year in a row.

Plans are to again include an allocation for e-ticketing in the 2014 budget and recommence a search for a company capable of providing the service.

The plan is to remove the current role of conductors on the Trans-Sarbagita Bus system to be replaced by a smartcard system.