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Merpati Instruction on Refunds

Merpati Nusantara Issues Guidance for Passengers Needing to Rebook Flights or Refund Existing Tickets

(2/9/2014) Due to the cessation of all flights by Merpati Nusantara Airlines and pending a future announcement on when the airline might resume scheduled flight operations, Merpati has put the following steps in place to assist passengers holding tickets and flight confirmations on cancelled flights.

A Merpati Nusantara spokesman, quoted in the national media, has expressed regret apologized for the many inconveniences recent developments have cause to Merpati passengers.