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Power to the People

PLN Bali - the Bali Electrical Board Pledges to Provide World Class Service to Island Customers.

(10/30/2005) The Bali division of the State Electrical Board (PLN-Bali) have pledged to do everything possible to reduce both the number and duration of power interruptions experienced by their Bali customers.

Claiming his team was striving to provide "world class service", Wahyu Sulaeman, the Manpower Chief for PLN-Bali, said his office was constantly upgrading its network and technology to meet Bali's changing power requirements.

Quoted in the Indonesian-language Bisnis Indonesia, Wahyu said, "we have already prepared the framework to increase the competency of our workforce to permit them to deliver the standard of service to which we aspire."

According to Wahyu, the system average interrupt duration index (SAIDI) shows that Bali PLN customers are currently experiencing an average 260 minutes of power interruptions per year. Meanwhile, PLN-Bali is targeting to reduce that average to only 100 minutes in 2006.

According to PLN-Bali, local electrical customers are currently experiencing and average of 5 power interruptions each year.