Bali Discovery Tours: Homepage
Bali Hotels, Bali Villas and Bali News from balidiscovery.com
Home Bali Contact Bali Practicalities Bali News Bali Services Bali Transportation Bali Sports Bali Excursions Bali Villas Bali Hotels
Home · News · Baliís Disappointing Airport
Bali Hotels, Bali Villas and Bali News from balidiscovery.com
Bali Hotels
Bali Villas
Special Deals!
Packages
MICE Handling
Bali Excursions
Culinary - Dining
Guided Tour
Bali Spas
Bali Sports
Diving
Golf
Bali Transportation
Car Rental - Selft Drive
Private Jet Charter
Bali News
Bali Services
Bali Practicalities
Bali Contact
Bali Career
Home
 
Bali Update
Subscribe to our free weekly newsletter!
 
PATA header
PATA Gold Award 2007
Bali Update
PATA Gold Award Winner 2007
 
Bali Contact
Bali Discovery Tours
Komplek Pertokoan
Sanur Raya No. 27
Jl. By Pass Ngurah Rai,
Sanur, Bali, Indonesia

Tel:
++62 361 286 283

Fax:
++62 361 286 284

U.S.A. Fax:(toll free)
1-800-506-8633

U.K. Fax:
++44-20-7000-1235

Australian Fax:
++61-2-94750419

24h:
++62 812 3819724

Bali Discovery

SITE PATA ASITA
Bali News

Baliís Disappointing Airport

Passengers at Bali Airport Complain of Lack of Public Transport and Coercive Luggage Porter


Bali News: Bali, Indonesia, Ngurah Rai Airport, Indonesian Consumer Protection Bureau. YLPK, Putu Armaya, taxi monopoly
Click Image to Enlarge

(6/29/2014)

The Bali Consumer Protection Bureau (YLPK-Bali) has undertaken a customer service surveys for Bali Ngurah Rai International and the Lombok International Airports.

I Putu Armaya, director of YLPK, told Metrobali.com on June 24, 2014, that the survey was undertaken over 5 days ,June 4-8, 2014. The survey involved around 300 respondents - both domestic and international air passengers.

While many gave “good” ratings to the Bali and Lombok Airports, negative comments focused on the minimum access to public transport at both airports.

Armaya pointed to other major airports in Indonesia where public transport is supplied by Damri Busses. He complained that in Bali the airport authority has failed to establish cooperation with the Provincial Government of Bali and to fully connect the airport with the Trans-Sarbagita Regional Bus Service.

Said Armaya: “We hope that the provincial government will go beyond mere rhetoric and undertake the important steps to improve service at Bali’s Ngurah Rai International Airport and make it the best airport in Indonesia.”

He went on to explain that Ngurah Rai must upgrade its services in order to meet the requirements of the Consumer Protection Laws, underlining that customers are in the end paying for services and not technology or a luxurious infrastructure.

To this end, he insists, Ngurah Rai Airport must open access to third parties to provide public transport now dominated by a monopoly operated by a local cooperative.

Passengers completing the survey at the Lombok airport also bemoaned a similar lack of public transport.

The same survey also revealed many complaints regarding aggressive luggage porters demanding from foreign tourists as much as US$10 per bag (Rp. 120,000) when, in fact the official tariff set by the airport is only Rp. 5,000 per bag.

Armaya said PT Angkasa Pura I, as the airports managers should take strong action again porters victimizing Bali visitors.

The survey at the Bali Airport was conducted in free-flowing dialog that included members of the Airport’s management.

Related Articles

Not the Right Sort of Welcome to Bali

Little Enthusiasm for Bali’s Renovated Airport

Not Impressed with Bali’s New Airport

Terminal Atrocity

Ending the Taxi Monopoly at Bali’s Airport

Self-Serving or Serving the Public?

Is Bali's Airport Taxi Operation Illegal?


© Bali Discovery Tours. Articles may be quoted and reproduced if attributed to http://www.balidiscovery.com.

       

 
Bali News by Bali Update
Subscribe to the Bali Update
Receive the latest news from Bali by email!



Our [Privacy Statement] explains how we handle the data you are providing.

 
Bali News by Bali Update
Explore the Archive of the Bali Update
Find related articles in our news archive!




or try to use Google Search :

Home · Bali Hotels · Bali Villas · Bali Excursions · Bali Sports · Bali News · Site Map · RSS

Bali News: More News
Cherish the Children
4th Asian Forum on the Rights of Child Hosted at Bali Safari and Marine Park
(11/28/2016)
A Holiday that Sparkles Like a Jewel
Celebrate The Holiday Season At The John Hardy Ubud Workshop & Showroom
(11/27/2016)
Thatís the Lot
Tanah Lot On Target to Receive Record Number of Visitors for 2016
(11/27/2016)
Missing Punters
Water Sports Operator at Tanjung Benoa at a Loss to Explain Sudden Downturn in Business
(11/27/2016)
Keeping AIDS at Bay with ARV in Bali
Bali Supply of ARV to Manage HIV Cases in Bali is Sufficient
(11/27/2016)
License and Registration, Please
Gianyar, Bali Police Ticket 1,500 Motorists in First Nine Days of ĎOperasi Zebra Agungí
(11/27/2016)
One out of a Dozen
Only One Minister Out of 12 Invited Show Up for One Day Study Tour of Nusa Penida
(11/27/2016)
The Capital of Merriment at Yearís End
Denpasar Festival December 28-31, 2017
(11/27/2016)
Bless Our Beasts, Great and Small
ĎTumpek Kandang' Ė A Day Dedicated to Animals Celebrated at Bali Safari & Marine Park
(11/27/2016)
Eliminating Japanese Encephalitis in Bali
Bali Selected for Japanese Encephalitis Vaccine Pilot Project in 2017
(11/27/2016)
Narrow Squeak with the Law
Australian Teenager Flies Home to Australia After Spending Two Days with Bali Police After Suspicious Substance Found in His Possession
(11/27/2016)
Tourism Needs a Firm Foundation
North Bali Tourism Needs Infrastructure Support
(11/27/2016)
All [News]!