Bali Discovery Tours: Homepage
Bali Hotels, Bali Villas and Bali News from balidiscovery.com
Home Bali Contact Bali Practicalities Bali News Bali Services Bali Transportation Bali Sports Bali Excursions Bali Villas Bali Hotels
Home · News · Dialogue: Ian Norris of San Michele Travel
Bali Hotels, Bali Villas and Bali News from balidiscovery.com
Bali Hotels
Bali Villas
Special Deals!
Packages
MICE Handling
Bali Excursions
Culinary - Dining
Guided Tour
Bali Spas
Bali Sports
Diving
Golf
Bali Transportation
Car Rental - Selft Drive
Private Jet Charter
Bali News
Bali Services
Bali Practicalities
Bali Contact
Bali Career
Home
 
Bali Update
Subscribe to our free weekly newsletter!
 
PATA header
PATA Gold Award 2007
Bali Update
PATA Gold Award Winner 2007
 
Bali Contact
Bali Discovery Tours
Komplek Pertokoan
Sanur Raya No. 27
Jl. By Pass Ngurah Rai,
Sanur, Bali, Indonesia

Tel:
++62 361 286 283

Fax:
++62 361 286 284

U.S.A. Fax:(toll free)
1-800-506-8633

U.K. Fax:
++44-20-7000-1235

Australian Fax:
++61-2-94750419

24h:
++62 812 3819724

Bali Discovery

SITE PATA ASITA
Bali News

Dialogue: Ian Norris of San Michele Travel

Balidiscovery.com Interviews San Michele's Ian Norris Following Restructuring of Australian Wholesaler Caused by Air Paradise Collapse and Downturns in Travel to Major Holiday Destinations.


Bali News:
Click Image to Enlarge

(5/27/2006)

San Michele Travel - one of Australia's longest-established travel operators to Bali, stunned the travel industry last week with the announcement that it would cease wholesale tour operations and focus solely on retail travel.

The move, necessitated by the "effects of airline collapses and disruptions to its key destinations" means that San Michele will continue operations as a retail travel agency and that they will close their Melbourne Office. After the closure in August, San Michele will centralize activities to its Sydney office.

"All current wholesale bookings being handled on behalf of travel agents will be honored as we optimize efficiencies to ensure the continuing success of San Michele and maintain the highest levels of service that our clients have come to expect over more than 40 years," assured Ian Norris, CEO of San Michele

Pledging to bear the brunt of costs that "are well in the six figure range" caused by the collapse of Air Paradise, Ian made the difficult decision to restructure his company in order "pay the price of integrity by protecting its customers against losses."

balidiscovery.com caught up with Ian Norris in the days immediately following the dramatic announcement by his company.

Ian Norris: The Interview

balidiscovery.com Ian, let's get right to the point: Are you financially OK?

Norris: Yes. We are making the right decision now to ensure we are here for another 40 years. These actions are being taken because of the "perfect storm" of adversity hitting Bali over the last year or so – bombings, drugs and Air Paradise included. To pass through this storm and emerge in a fit shape and benefit from Bali's recovery, we have to trim our sails now and concentrate on the best parts of our business.

balidiscovery.com San Michele Travel has always had a mixture of retail and wholesale business. Why discontinue wholesale?

Norris: We have to reduce our costs. We are down nearly $5 million in sales to Bali year-to-date this year compared to same period last year and we also suffered a six figure loss due to the Air Paradise collapse. Wholesale brings with it significant overheads. With the decision to close our Melbourne office, our wholesale operation was the next logical area to cut costs.

balidiscovery.com What will you do with current wholesale bookings to Bali?

Norris: Those bookings held in our system on behalf of travel agents will be honored and processed in our normal professional manner. Any new requests for quotes from agents will not be accepted.

balidiscovery.com You personally have been a strong supporter of Bali. Will this continue if San Michele is a retail agent?

Norris: Absolutely! Now that we are focused on the direction we have chosen, being a retail agent gives us wider opportunities and avenues to promote Bali.


© Bali Discovery Tours. Articles may be quoted and reproduced if attributed to http://www.balidiscovery.com.

       

 
Bali News by Bali Update
Subscribe to the Bali Update
Receive the latest news from Bali by email!



Our [Privacy Statement] explains how we handle the data you are providing.

 
Bali News by Bali Update
Explore the Archive of the Bali Update
Find related articles in our news archive!




or try to use Google Search :

Home · Bali Hotels · Bali Villas · Bali Excursions · Bali Sports · Bali News · Site Map · RSS

Bali News: More News
A Yen for Murder
Police Arrest 25-Year-Old Freelance Balinese Driver in Brutal Killing of Elderly Japanese Couple
(9/19/2017)
Warning Levels Increased for Mount Agung
Breaking News: Mount Agung Status Upgraded to ‘Siaga – Level 3’ - Second Highest Level of Alert.
(9/18/2017)
Caught in the Act
Two Bulgarians Arrested in Lovina, North Bali, Robbing an ATM Machine
(9/18/2017)
St. Regis Bali Resort Turns Nine
St. Regis Bali Resort Offers Nine Courses By Nine Chefs At The Cloud Nine to Celebrates Turning Nine on October 27, 2017
(9/18/2017)
London to Jakarta in a Single Leap
Garuda Offers Thrice Weekly Non-stop London to Jakarta Flights Starting October 31, 2017
(9/18/2017)
An End to Bali Connection to Townsville, Australia
Jetstar to Halt Townsville to Bali Flights on March 21, 2018
(9/18/2017)
Honors for Bali’s Governor
Governor Receives Award from Retired Police Officers Association for Service to the Nation
(9/18/2017)
Keep it Green, Keep it Local
Bali Restaurateur Chris Salans Works with Bali Farmers to Maximize the Use of Local Produce and Food Ingredients
(9/18/2017)
Sanur First! Traveloka Maybe Never!
Indonesian Online Travel Company Traveloka Roundly Condemned for Desecrating Panorama on Sanur Beach in Bali
(9/18/2017)
Airborne Temples and Volcanoes
AirAsia Indonesia Adopts New Livery Design for its Airbus 320s Emulating Indonesian Iconic Destinationsns
(9/18/2017)
Chinese Shoppers Booming in South Bali
Chinese Tourist Boosting Shopping Visitors to ITDC’s Bali Collection
(9/18/2017)
More Choices Between Bangkok and Bali
Thai Lion Air Commences Daily Flights Between Bangkok and Bali
(9/18/2017)
All [News]!