Indonesia Air Asia (IAA) has earned the unenviable distinction of being the Indonesian air carrier with the worst record for cancelled flights.
As reported by Bisnis Indonesia, data kept by the Directorate General of Civil Aviation shows Indonesia Air Asia comprised 47% with 471 of all cancelled flight (1,020) recorded for Indonesian air carriers in the month of June 2011.
Indonesia Air Asia is owned in part by Air Asia Berhad, Malaysia.
Coming in second for the number of cancelled flights is Merpati Nusantara Airlines who cancelled 293 flights, representing 28% of all cancellations in June. Garuda was third with 93 cancellations (9%), followed by Sriwijaya 78 (7%), Lion Air 44 (4%) and Batavia 41 (4%).
The communications chief at the Ministry of Transportation clarified that for purposes of data tracking a cancelled flight is any flight that is delayed more than 24 hours from its scheduled departure time.
Of the 471 flight cancelled by Indonesia Air Asia, 424 (90%) were cancelled for business reasons. The lack of passengers or the lack of an aircraft were cited by Merpati Nusantara in 93% of its cancellations.
Indonesia Air Asia is refuting the data supplied by the government, saying that the combination of flights should not be counted as cancelled for business reasons. Audrey Progastama Petriny insisted that the airline has taken every care to minimize inconvenience to passengers when changing flight schedules. Information on flight changes is advised to passengers by email, SMS or telephone calls.
Indonesia Air Asia operated through the end of August 2011 a total of 16 aircraft in a fleet of 12 Airbus A320s and 4 Boeing 737s .
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