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Little Enthusiasm for Baliís Renovated Airport

Public Forum Present Numerous Complaints on Operation of Baliís Revamped Airport

(4/27/2014) A public forum organized by the Bali Tourism Board on Tuesday, April 22, 2014 to discuss service and conditions at Bali’s Ngurah Rai International Airport brought a shower of strong criticism from stakeholders in the Island’s tourism industry concerned with the many complaints about the airport received form the traveling public.

The meeting, attended also by representatives of the airport authority PT Angkasa Pura I, raised a number of concerns, including:

Representing Angkasa Pura at the forum was the general manager for Bali, I Gustu Ngurah Ardita.

Ardits told the forum that he is listening to all complaints and feedback, pledging to take remedial steps to make the airport operate properly.

Quoted in the Bali Daily (The Jakarta Post), the chairman of the Indonesia Tourism Association (GIPI), said: “The physical renovation of the airport’s buildings and facilities must be followed by improvements to its passenger services. Passengers must feel comfortable and safe when they arrive at an airport. This will reflect the condition of any destination, especially for Bali as an international tourist destination.”

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