Bali Hai Cruises – Bali’s leading cruise operator and beach resort operator – has recently been ranked among the top 10% of global holiday experiences in TripAdvisor’s Travelers’ Choice Awards 2025.
The prestigious Travelers’ Choice Survey ranking is based on the quality and quantity of online reviews a travel product receives over a 12-month period. The Awards are spread across several categories, covering destinations, hotels, restaurants, tourist attractions, and holiday activities.
The West Australian-owned day cruise, island resort, and dive operator is now officially ranked among the top 10% of travel experiences worldwide, as measured and monitored by TripAdvisor.
Bali Hai received two certificates of recognition for being the “best of the best” in two sectors of their business: Bali Hai Cruises and Bali Hai Diving Adventures. The Company’s cruise activities include:
- Day-long luxury catamaran trips from Benoa Harbor to Nusa Lembongan and visits to the Company’s Beach Club on board the Bali Hai II or Aristocat Sailing Catamaran.
- Daily Sunset Dinner Cruises on Bali Hai II are replete with live entertainment, cabaret performances, and dancing, or the more intimate dinner gatherings under sail on the Aristocrat.
- Multi-day excursions to Nusa Lembongan, staying at Bali Hai’s Hai Tide Beach Resort located at Mushroom Bay, offering a peaceful escape from the hustle and bustle of mainland Bali.
- Gili Hai Cruises – snorkeling exploration of the three islands located off the northwest coast of Lombok Island – Gili Meno, Gili Air, and Gili Trawangan operated from Bali Hai’s custom-built pontoon.
- Educational environmental “hands-on” coral reef restoration programs.
- Bespoke charter experiences for private groups, weddings, incentives, and special events.
TripAdvisor also bestowed another Traveller’s Choice Certificate upon Bali Hai Diving Adventures, which conducts dive training and dive excursions while visiting several of Bali’s best dive sites.
Opened in 1990 and now in its fourth decade of providing exemplary service while following the highest national and international safety standards equal to the standards of the global cruise industry.
Safety is the cornerstone of Bali Hai’s operations. The Company’s operating procedures are fully aligned with uncompromising international marine safety standards by investing in continuous crew training, modern vessel maintenance, and best-practice operational procedures. This long-standing focus has made Bali Hai one of the most trusted and respected marine tourism operators in the region.
Safety for Bali visitors joining any of Bali Hai’s Cruise Programs is also assured through pre-cruise safety briefings, the use of state-of-the-art seagoing safety equipment, and experienced professional crew members who undergo a mandatory program of continual and repetitive safety-at-sea training.
The TripAdvisor Award confirms Bali Hai’s sustained commitment to excellence in their guest experiences, service, and safety.
“We’re incredibly proud to be recognized again by TripAdvisor’s global community,” said Dick Chandler, Managing Director of the Company. “As a Western Australian-owned business operating in Indonesia, this award reflects the passion of our entire team and the unforgettable – and safe – experiences we strive to deliver every single day.”
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